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GTP 2.0 Reducing Crime

Despite the improvements in the country’s crime rate and its continued downward trajectory, public perception of safety is still a challenge as 52.8% of the rakyat say they still do not feel safe.

Meanwhile, proliferation of high-profile crime cases through new digital media channels, e.g. social media, has further raised public concerns about the effectiveness of police services.

There is therefore a need in the GTP 2.0 to address the root causes of the problem. Among the enhancements of the GTP 2.0 is a focused effort to enhance support for victims of crime. The Reducing Crime NKRA will also expand the focus of the NKRA’s initiatives to include Kedah and Perak in addition to the four hot-spot states of Johor, Kuala Lumpur, Penang and Selangor in the GTP 1.0.

The Government agrees that crime remains an issue in Malaysia, but data from the PDRM show that the number of crime incidences has dropped from 575 cases per day in 2009 to 419 per day in the first five months of 2012, which is an improvement of over 27%. At the same time, numbers from Insurance Services Malaysia (ISM), a body comprising external insurance and takaful agents, show that vehicle thefts have fallen 6.5% between 2010 and 2011, further reinforcing the PDRM’s data showing an improvement on the crime front.


  • Reducing Index and Property Crime

    Reducing Index and Property Crime

    • The GTP 1.0 has already seen a significant decrease in the amount of crime in the country, but there is still room for improvement. The Reducing Crime NKRA recognises that more can still be done to reduce incidences of crime, particularly in areas that continue to worry the rakyat. These areas include:

      • Preventing house break-ins: House break-ins constitute 18% of property crime. In 2011, 28,020 house break-ins were reported costing homeowners over RM140 million in losses. The aim is to reduce incidences of house break-ins by 5% annually from 2013 to 2015.

      • Preventing vehicle theft: Vehicle thefts have shown a slight decline over the past three years – down 15% to 68,579 thefts in 2011 from 80,438 in 2009. However, they still contribute to a large portion of property theft, making up 54% of the category in 2011. Furthermore, vehicle theft contributed to 43% of total index crime for 2011. The GTP 2.0 will see a greater collaborative effort from the private and public sector to combat this segment.
    • The NKRA will also implement the following initiatives to help bring down index and property crime:

      • Target hardening -focusing on public car parks
      • Collaborative enforcement on illegal workshops
      • Increasing the use of container scanners
      • Increase the use of Mobile Computerised Access Devices (MCAD)
      • Formation of dedicated teams
  • Inmate Rehabilitation and Upskilling

    Inmate Rehabilitation and Upskilling

    • The GTP 2.0 will further enhance initiatives set in place during the GTP 1.0 directed towards helping inmates settle into their communities after completing their prison sentence. This programme will help detainees develop skills and provide them with support to reintegrate into society upon release thereby reducing the risk of recidivism.

    • Since the implementation of the GTP 1.0 initiatives, the rate of recidivism has fallen from 25% in 2008 to 18% in 2011. The goal is to further reduce this rate in view of the larger objective of reducing index crime by 5% annually. The initiatives under this programme include:

      • Industrial prison: a new initiative aimed at helping prisoners improve their employability by creating work opportunities in prison.

      • Development of an after-release programme: This initiative further expands and enhances the capacities of the halfway-house system developed in the GTP 1.0 to ensure that inmates are better equipped to reintegrate with society upon their release.

      • Improving the prison rehabilitation programme: This initiative is carried over from the GTP 1.0 where prisons and prisoners were categorised and classified according to three categories: first time offenders, repeat offenders (recidivists) and hard-core offenders.
  • Rehabilitating Drug Addicts and Users

    Rehabilitating Drug Addicts and Users

    • The Reducing Crime NKRA will implement three initiatives in the GTP 2.0 to help rehabilitate drug addicts and users who contribute to the overall crime rate when they are forced to turn to criminal activities to fund their drug habit.

    • The focus in this area is to ensure that recovering addicts have sufficient resources to reintegrate into society as full members of society upon their release from rehabilitation centres. These initiatives include:

      • Open access drug treatment and rehabilitation
      • Outsourcing drug rehabilitation to NGOs
      • Opening job opportunities to recovering addicts
      • Strengthening controls over import and distribution of precursor chemicals
  • Increasing PDRM Presence

    Increasing PDRM Presence

    • The increase in police presence under the GTP 2.0 will see the continuation of the Omnipresence Programme introduced in the GTP 1.0, which was launched in response to the public call for greater police presence on the streets.

    • The Omnipresence Programme comprises three components: High Profile Policing, Stop and Talk, and Feet on the Street. View More

    • The other significant initiative in this programme is the Black Spot initiative, which focuses policing resources on ‘Black Spot’ areas – i.e. areas with crime issues identified together with the public.

    • The participation of residents in this initiative is crucial as it will empower them to reclaim their own neighbourhood to further reduce concerns over crime. The goal is to reduce the fear of crime by 50% and the resolution of all issues identified in Black Spot areas within 10 months.

    • Other initiatives under this programme include:

      • Expanding the Police Volunteer Reserve
      • Implementation of the Panic Button Smartphone app
      • Co-ordinating volunteerism through community policing
  • Enhancing Police Communications

    Enhancing Police Communications

    • The Reducing Crime NKRA recognises that one key reason that the rakyat remains fearful of being victims of crime is because of the number of skewed reports of criminal incidences being circulated through various media channels. The reports themselves may be inaccurate for a number of reasons – misreporting by journalists, misquotes or sheer mischief – and there needs to be a more targeted focus by law enforcement authorities to address these issues as they crop up. The initiatives under this programme include:

      • PDRM corporate communications unit: The first phase of implementation will see the enhancement of the communications unit at the police headquarters in Bukit Aman by 2013. In the second phase, communications units will be established at six main police contingents.

      • Women’s awareness campaign: These campaigns are aimed at helping women understand their rights, particularly women in rural areas who may be more sheltered as compared with their urban counterparts.
  • Increasing the Number of Investigation Papers (IPs) Brought to Trial

    Increasing the Number of Investigation Papers (IPs) Brought to Trial

    • A key component in restoring public faith in the Malaysian justice system is to show that criminal offenders can be brought to justice effectively and in an expedient manner. The goal of the GTP 2.0 is to increase the charge-to-investigation-papers-opened ratio to 35% by 2015, thereby expediting the entire process.

    • The NKRA will implement the following initiatives in the GTP 2.0:

      • Reducing the ratio of investigating officers to IPs to 1:5 per month: This initiative will recruit an additional 1,000 inspectors and 500 sergeants as part of its overall recruitment plan. All these new recruits will be deployed as investigating officers throughout the country.

      • Enhancing the efficiency of investigating officers: The aim of this initiative is to manage several components of the investigative process. Investigating officers need to be quicker in executing their duties in order to better collect evidence and procure relevant information from the complainants and witnesses.
  • Improving Public Satisfaction of Police Services

    Improving Public Satisfaction of Police Services

    • Although key initiatives in the GTP 1.0 were able to address the majority of public grouses, further efforts are required to boost RMP’s performance and services. These initiatives are targeted to close the gap from the GTP 1.0 and aim to provide better services to the public.

    • Initiatives under the programme include the following:

      • Increasing triage counselling services: This initiative aims to improve on the triage facilities introduced in the GTP 1.0. The plan in the GTP 2.0 is to have all major stations outfitted with these rooms.

      • Balai League Table (BLT): The objective of the BLT is to recognise and reward performing police stations that have the highest record of crime reduction within the area and their efforts in enhancing inter-relationship between public and police. The GTP 2.0 aims to further enhance this league table by diversifying the members on its committee and seeing the introduction of qualitative evaluations.

      • Sistem Semakan Online: Sistem Semakan Online (SSO) is a facility that will help the public check on the status of their police reports, and other services such as traffic summons, general licence application and police recruitment online. It aims make the police’s feedback procedure more transparent, and facilitate easy checking of report statuses.

      • Eight-minute response time: The aim of this initiative is to reduce police response time from 15 minutes to eight minutes in 2015 by ensuring that the law enforcement officers have the appropriate resources to carry out their jobs. The eight-minute mark is a world-class benchmark and ensures that police personnel to respond to distress calls as quickly as possible.

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