What Are NKRAs?

GTP 2.0 Improving Urban Public Transport

Raising modal share of UPT to 25% from 12% remains a tall order, and the transformation process must be accelerated to accomplish this goal.

Greater Kuala Lumpur’s population is expected to reach 10 million by 2020, comprising nearly a third of Malaysia’s current population. Moreover, the growing trend of private vehicle ownership will continue if there is no viable alternative, i.e. an efficient UPT, put in place.

The GTP 2.0 will ride on the momentum built by the GTP 1.0, with the primary focus on the Greater Kuala Lumpur/Klang Valley area. However, a “watching brief” mechanism will be rolled out to ensure some initiatives are also implemented in other cities, particularly in key economic corridors.


  • Enhancing the Bus System

    Enhancing the Bus System

    • Bus services remain an important facility for many city dwellers, but their inefficiency has proved a stumbling block to their adoption. The UPT NKRA has implemented three initiatives in the Greater KL/Klang Valley region to remedy this problem:

      • Enhancing the Greater KL/Klang Valley Stage Bus network: Presently, many bus operators are operating along the same routes, thereby creating congestion in the central business district (CBD) from overlapping services and unhealthy competition. To resolve this, a systematic bus network will be implemented by rationalising the number of operators per route and by requiring that all stage buses stop at dedicated Inter Urban Transport Terminals (IUTT) located at the periphery of the CBD. Other sub-initiatives include:

        • Establishing city-bus service within the CBD: This initiative will ensure that passengers who disembark at the various IUTTs are transported to the city centre by City Buses. The service is expected to be launched on Feb 1, 2013 and aims to ferry at least 60,000 passengers.

        • Reorganising the stage bus and feed bus network: This initiative is aimed at increasing the number of ridership to 750,000 by 2015 and will also support the objective of having 75% of the population living within 400 meters of the public transport network. To complement this initiative, feeder services to under-served rail stations will be improved. This exercise will commence on Feb 1, 2013.

        • Monitoring bus lanes and stage bus drivers: An additional 11km of bus lanes will be required within the CBD to ensure a smooth and uninterrupted city bus service, bringing the total length of bus lanes to 23km. Enforcement cameras will be installed at identified hot spots and CCTV installed in buses to monitor any violation of the dedicated lanes by private vehicles. SPAD will also lead a task force formed in July 2012 to look into the shortage of bus drivers.

      • Implementing the Bus Rapid Transit (BRT): The aim of this initiative is to create a BRT corridor that provides express service covering the entirety of the Klang Valley. A pilot project – the Kuala Lumpur-Klang BRT – was implemented in the GTP 1.0, and three others will be implemented in the GTP 2.0:

        • Kuala Lumpur – Ampang: 69,000 passengers (pax) daily
        • Kuala Lumpur – Puchong: 52,000 pax daily
        • Kuala Lumpur – Melawati: 79,000 pax daily

      • Enhancing bus stops: A comprehensive labelling and indexing exercise will be undertaken to establish the minimum standard of bus stops, either through the building of new bus stops or upgrading of existing ones. The private sector will be invited to participate in this initiative. In Greater Kuala Lumpur/Klang Valley, the local authorities will be responsible for the improvements of 4,500 bus .
  • Enhancing the Rail System

    Enhancing the Rail System

    • The improvement of rail services will continue to be a point of emphasis in the GTP 2.0 as it is the highest utilised mode of public transport in the country. Three major initiatives will be launched under this workstream affecting each of the systems serving the Greater Kuala Lumpur/Klang Valley area, namely the inter-city KTM Komuter trains, the inter-city RapidKL Light Rail Transit and KL Monorail. The specific initiatives:

      • Enhancing the KTM Komuter: The GTP 2.0 lab has identified several areas of enhancement to improve the services of the KTM Komuter. These are track rehabilitation programmes, power upgrades of KTMB’s networks as well as upgrading of the communication and electrification system. The goal here is to increase the reliability and efficiency of the KTM.

      • Extending the Kelana Jaya and Ampang LRT lines: This initiative will address the linkages of the high-volume Kelana Jaya and Ampang LRT lines to other locations. The multi-billion ringgit line extension project will connect the existing Sri Petaling LRT station to the Ampang line, as well as the Kelana Jaya station on the Kelana Jaya line to Putra Heights. These line extension projects, which are expected to be completed in 2015, will see the current morning peak daily capacities of both lines increased by 100,000 commuters.

      • Expanding the KL Monotrail capacity: This initiative will see the RapidKL monorail doubling its fleet capacity to reduce bottlenecking in certain stations such as Hang Tuah and KL Sentral. Twelve sets of four-car monorail trains will be put into service by June 2013. A proposal under the Urban Rail Development Plant of the Land Public Transport Master Plan drafted by SPAD is also calling for the monorail line to be further extended by 2017.
  • Transforming Malaysia’s Taxi System

    Transforming Malaysia’s Taxi System

    • The introduction of the Taxi workstream into the Urban Public Transport NKRA of the GTP 2.0 is aimed at improving the quality of service provided by taxis in Malaysia, especially in urban areas. In particular, the NKRA intends for Malaysian taxis to provide services that are on par with the best in other ASEAN countries. The initiatives under this programme include:

      • Implementing a centralised taxi service system: This comprehensive system is expected to enhance the enforcement and monitoring capabilities of the industry regulators and operators of taxi fleets. The initiative, drawn from international best practices, provides an end-to-end process from guidelines to the penalty system to an effective public communications plan.

      • Introduce a new taxi business model: Lab engagements with the taxi drivers found that their two cost pressures were vehicle maintenance and financing packages. SPAD will continue to engage with repair and maintenance facilities in Greater Kuala Lumpur/Klang Valley to devise attractive packages that draw on economies of scale. In addition, SPAD will also conduct engagements with car manufacturers for a leasing option to reduce the amount of down payment for car loans upon renewal of vehicle permits.
  • Enhancing the Integration of the UPT System

    Enhancing the Integration of the UPT System

    • The best transport systems in the world are the ones which are the most integrated. With this in mind, the Integration workstream contains a number of initiatives that will better integrate the existing facilities. The approach emulates the movement of passengers from point of origin to destination and returning to the point of origin (first mile-last mile journey). View More

  • Managing Travel Demand

    Managing Travel Demand

    • The explicit goal of this programme is to encourage the use of public transport in the Greater KL/Klang Valley region in an effort to boost UPT’s modal share. At present, a staggering three million cars enter the Kuala Lumpur city centre daily, causing congestion owing to over-capacity. The following initiatives aim to remedy this problem:

      • Enhancing parking control and management: The Parking Control and Management initiative will review the city hall’s on- and off-street parking rates in the Kuala Lumpur city centre ensuring a more competitive rate; reducing the number of parking bays within 200m of transit stations and to convert these spaces for public use such as effective pedestrian walkways; and the overall strengthening of parking enforcement within the central business district. It is expected that some 40,000 new public transport users will be introduced per month under this initiative.

      • Implementing journey planners: A journey planner give commuters the opportunity to plan their journey based on fastest routes, routes with the least amount of interchanges and routes which require minimum walking. This initiative will be done through three stages, the first by setting up an integrated one-stop journey planner across all modes by providing static information such as routes, travel fare and schedule/timetable from the beginning of the proposed journey to the destination.
  • UPT Enabling Projects

    UPT Enabling Projects

    • In addition to the initiatives above, the UPT NKRA will implement the following projects to help support the development of the UPT system:

      • Reviewing public transport fares in the Greater Kuala Lumpur/Klang Valley
      • Set up a bus driver’s academy to build numbers and enhance performance
      • Create a joint enforcement task force to monitor the UPT system
      • Establish a watching brief for public transport initiatives elsewhere in the country
      • Revitalising Greater Kuala Lumpur through the introduction of car-free zones

View Our Touching Lives Portal
View GTP Annual Report 2014
Contact Us
Watch Our Videos In YouTube
Follow Us
    No conversation.
Submit what you think about GTP.
Copyright © 2011 Performance Management & Delivery Unit (PEMANDU)